EMOTIONAL WORK IN EXPLAINING THE PROFESSIONAL PERFORMANCE

EMOTIONAL WORK IN EXPLAINING THE PROFESSIONAL PERFORMANCE

In this study, the aim was to identify the type of emotional work performed by employees from hotel industry (N = 148).The results indicated rather a type of emotional work characterized by "surface acting" of emotions that involves: a low intensity of self-perceived emotional exertion; a Exam Lamps high-intensity emotional dissonance - because sub

read more


LOCAL GENIUS AS SOCIO-CULTURAL CAPITAL FOR EMPOWERING THE BAJO ETHNIC PEOPLE RESIDING AT THE COASTAL AREA OF BUNGIN PERMAI VILLAGE, SOUTH EAST SULAWESI

In this dissertation the local genius as socio-cultural capital for empowering theBajo ethnic people residing at the costal area of Bungin Permai Village, TinanggeaDistrict, South Konawe Regency, South Sulawesi Province is discussed.The Bajo ethnicpeople have a set of local genius within their socio-cultural system which is reflected intheir belief

read more